Page Title Arrow
Quality

“Quality is everyone’s responsibility.”
W.Edwards Deming

As a leading lighting sector, we embrace the new customer-centric approach with the belief that quality is an uncompromisable element in all our processes due to the fact that we live in a rapidly changing and competitive environment.

With the mission «improving people’s lives through light», we work hard for our vision every single day; «Engineering solutions beyond lighting for sustainable urban spaces with our passion for excellence through light.»

1528881435_quality-tagline.jpg

1528881979_our-principles.jpg

Heper Mini Logo

Our Principles &
Strategic Objectives:

All Heper Group employees including Heper Group Senior Management and Board, are responsible for the continuation and continuous improvement of the quality management system.

 

Product design and product development:
To design new and original products by constantly following the innovations and developments in our sector and to continuously improve our products.

 

Customer Centric Service:
To focus customer satisfaction as our unconditional first priority.

 

Solution-oriented Approach:
Evaluating and analyzing customer requests and complaints fast and effectively with a focus on customer satisfaction.

 

Improve productivity:
Continuously improve productivity by effectively using our business resources.

 

Focus on continuous improvement:
To constantly improve and update our methods and processes of doing business.

 

To provide co-operation and team work environment:
To create a peaceful and harmonious work discipline by continuously improving the expertise and competence of our employees, providing an environment of mutual respect, cooperation and team work.

 

Absolute compliance with legal requirements:
Fully fulfill the legal requirements

Write down the word you are searching for and press "enter".
Press "ESC" to close.